Pinnacle Styles Return Policy
At Pinnacle Styles, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free 14-day return policy. Please review the following guidelines:
1. Timeframe: You have 14 days from the date of purchase to initiate a return.
2. Condition of Items: Returned items must be in their original, unworn, and unused condition with all tags attached.
3. *Return Process:
- Contact our customer service team within 14 days of receiving your order to initiate the return process.
- You will receive instructions on how to return the item.
4. *Refund Method:* Refunds will be processed using the original payment method.
5. *Return Shipping:* Customers are responsible for the cost of return shipping unless the return is due to a Pinnacle Styles error.
6. *Exclusions:* Some items, such as personalized or final sale items, may not be eligible for return. Please check the product description for details.
7. *Damaged or Defective Items:* If you receive a damaged or defective item, please contact us immediately for assistance.
8. *Refund Processing Time:* Refunds will be processed within 7-10 business days after we receive the returned item.
Thank you for choosing Pinnacle Styles. We appreciate your business and strive to provide you with a seamless shopping experience. If you have any questions or concerns, please don't hesitate to contact our customer service team.